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768.28 Tm (Information about the care home)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 20.58 w 31.2 746.8 m 274.61 746.8 l S 0.001 w 1 1 1 RG 20.58 w 276.86 746.8 m 580.25 746.8 l S 0.001 w 0.95294 0.95294 0.95294 RG 73.32 w 31.2 697.6 m 274.61 697.6 l S 0.001 w 1 1 1 RG 73.32 w 276.86 697.6 m 580.25 697.6 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 648.4 m 274.61 648.4 l S 0.001 w 1 1 1 RG 20.58 w 276.86 648.4 m 580.25 648.4 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 625.57 m 274.61 625.57 l S 0.001 w 1 1 1 RG 20.58 w 276.86 625.57 m 580.25 625.57 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 602.74 m 274.61 602.74 l S 0.001 w 1 1 1 RG 20.58 w 276.86 602.74 m 580.25 602.74 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 579.91 m 274.61 579.91 l S 0.001 w 1 1 1 RG 20.58 w 276.86 579.91 m 580.25 579.91 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 735.39 m 582.46 735.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 659.82 m 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34.05 719.2 Tm (Address:)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 719.2 Tm (Walford Road )Tj ET /F1 12 Tf BT 1 0 0 1 279.71 701.62 Tm (Ross-on-Wye)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 684.04 Tm (Herefordshire)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 666.46 Tm (HR9 5PQ)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 643.63 Tm (Telephone number:)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 643.63 Tm (01989562741)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 620.8 Tm (Fax number:)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 620.8 Tm (01989562741)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 597.97 Tm (Email address:)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 597.97 Tm (helen@skirosetta.com)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 575.14 Tm (Provider web address:)Tj ET /F1 10 Tf BT 1 0 0 1 28.35 539.2 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 519.71 m 353.25 519.71 l S 0.001 w 1 1 1 RG 20.58 w 355.5 519.71 m 565.9 519.71 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 496.88 m 353.25 496.88 l S 0.001 w 1 1 1 RG 20.58 w 355.5 496.88 m 565.9 496.88 l S 0.001 w 0.95294 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34.05 469.27 Tm (Number of places registered:)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 469.27 Tm (36)Tj ET /F1 10 Tf BT 1 0 0 1 28.35 450.33 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 66.24 w 32.32 406.89 m 564.47 406.89 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 419.42 m 567.8 419.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 297.24 396.6 m 567.8 396.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 442.26 m 567.8 442.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 419.42 m 567.8 419.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 297.24 396.6 m 567.8 396.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 373.77 m 567.8 373.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 443.33 m 30.07 372.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.32 420.5 m 298.32 372.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 432.52 397.67 m 432.52 372.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 443.33 m 566.72 372.69 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 426.07 Tm (Conditions of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 403.24 Tm (Category\(ies\) :)Tj ET /F1 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370.39 m 568.1 370.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 347.56 m 568.1 347.56 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 310.15 m 568.1 310.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 272.74 m 568.1 272.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 249.91 m 568.1 249.91 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 371.47 m 30.07 248.83 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.37 371.47 m 298.37 248.83 l S 0.001 w [] 0 d [] 0 d 2.25 w 430.37 371.47 m 430.37 248.83 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 371.47 m 567.02 248.83 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 354.2 Tm (dementia)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 354.2 Tm (36)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 354.2 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 331.38 Tm (mental disorder, excluding learning )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 316.8 Tm (disability or dementia)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 331.38 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 331.38 Tm (36)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 293.96 Tm (old age, not falling within any other )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 279.39 Tm (category)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 293.96 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 293.96 Tm (36)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 256.55 Tm (physical disability)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 256.55 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 256.55 Tm (36)Tj ET 0.95294 0.95294 0.95294 RG 139.14 w 32.32 157.71 m 564.77 157.71 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 206.71 m 567.8 206.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 183.88 m 568.1 183.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 229.54 m 567.8 229.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 206.71 m 568.1 206.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 183.88 m 568.1 183.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 88.14 m 568.1 88.14 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 230.61 m 30.07 87.07 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 230.61 m 566.72 87.07 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 213.35 Tm (Conditions of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 190.52 Tm (The maximum number of service users who can be accommodated is: 36)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 167.69 Tm (The registered person may provide the following category of service only: Care Home )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 153.11 Tm (Only \(Code PC\); To service users of the following gender: Either; Whose primary care )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 138.53 Tm (needs on admission to the home are within the following categories: Old age, not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 123.95 Tm (falling within any other category \(OP\) Dementia \(DE\) 36 Mental Disorder, excluding )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 109.37 Tm (learning disability or dementia - over 65 of age - \(MD\(E\)\) 36 Physical Disability - over )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 94.79 Tm (65 years of age - \(PD\(E\)\) 36)Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 73.36 m 315.25 73.36 l S 0.001 w 1 1 1 RG 20.58 w 317.5 73.36 m 346.55 73.36 l S 0.001 w 20.58 w 348.8 73.36 m 377.9 73.36 l S 0.001 w 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m 567.02 60.86 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 68.58 Tm (Date of last inspection)Tj ET /F1 12 Tf BT 1 0 0 1 328.2 68.58 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 359.53 68.58 Tm (7)Tj ET /F1 12 Tf BT 1 0 0 1 390.86 68.58 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 422.18 68.58 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 453.53 68.58 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 484.86 68.58 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 516.18 68.58 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 547.53 68.58 Tm (8)Tj ET endstream endobj 8 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 9 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (3)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (7)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 17 w 31.2 776.72 m 565.9 776.72 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 767.1 m 568.1 767.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 768.18 m 30.07 610.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 768.18 m 567.02 610.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 786.35 m 568.1 786.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 767.1 m 568.1 767.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 611.85 m 568.1 611.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 787.43 m 30.07 766.02 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 787.43 m 567.02 766.02 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 35.5 773.16 Tm (Brief description of the )Tj ET /F1 12 Tf BT 1 0 0 1 177.31 773.16 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 35.5 753.91 Tm (West Bank is a large detached period house in a quiet residential area. It is within )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 736.91 Tm (walking distance of Ross-on-Wye town centre, and is also on a bus route. The home is )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 719.91 Tm (registered to provide personal care for up to thirty-six people who are over sixty-five )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 702.91 Tm (years of age. West Bank has thirty-three bedrooms, most of which are en-suite. The )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 685.91 Tm (home is owned by Buckland Care Ltd.)Tj ET /F1 12 Tf BT 1 0 0 1 35.5 668.91 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 35.5 651.91 Tm (The Service User Guide does not contain information on the range of fees. The )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 634.91 Tm (schedule of fees for the home is available from the manager. Copies of this report can )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 617.91 Tm (be viewed at the home.)Tj ET endstream endobj 10 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 11 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (4)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (7)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 745.27 Tm (What we found:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 224.7 w 31.2 621.73 m 580.26 621.73 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 735.21 m 582.46 735.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 508.26 m 582.46 508.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 736.28 m 30.07 507.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 736.28 m 581.38 507.18 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 719.02 Tm (We visited the home following concerns which had been raised about the safety and )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 704.44 Tm (welfare of people living at the home. We wanted to make sure that the home was )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 689.86 Tm (following the correct procedures for managing concerns.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 675.28 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 660.7 Tm (We saw that the home has clear policies for reporting any possible neglect or abuse, and )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 646.12 Tm (staff told us that they knew who to speak to if they had any concerns. We saw that a )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 631.54 Tm (recent incident had been dealt with by the manager in line with the local multi-agency )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 616.96 Tm (guidelines, and in accordance with the home's policy and procedure.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 602.38 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 587.8 Tm (Whilst looking around the home, we saw what appeared to be a discarded tablet on the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 573.22 Tm (floor of the lounge. The manager agreed with us that this was indeed almost certainly )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 558.64 Tm (part of someone's medication, which they had not swallowed and which had dropped onto )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 544.06 Tm (the floor. The manager told us that she will reiterate to all staff that they must ensure )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 529.48 Tm (that medication has been swallowed. This is especially important when people have a )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 514.9 Tm (dementia illness and may not find it easy to take their medication.)Tj ET /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 487.93 Tm (What the care home)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 175.95 487.93 Tm (does well:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 49.74 w 31.2 451.88 m 580.26 451.88 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 477.87 m 582.46 477.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 425.88 m 582.46 425.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 478.95 m 30.07 424.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 478.95 m 581.38 424.8 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 461.68 Tm (The focus of this inspection was to check that people at the home were safe. Because of )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 447.11 Tm (this we did not look at all aspects of the service and may therefore not have identified )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 432.52 Tm (some positive things about the home.)Tj ET /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 405.56 Tm (What they could do better:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 35.16 w 31.2 376.79 m 580.26 376.79 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 395.49 m 582.46 395.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 358.08 m 582.46 358.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 396.57 m 30.07 357.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 396.57 m 581.38 357.01 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 379.31 Tm (The home needs to ensure that people receive all their medication as prescribed, so that )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 364.73 Tm (their health needs in respect of medication are met.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 339.77 Tm (If you want to know what action the person responsible for this care home)Tj ET /F1 12 Tf BT 1 0 0 1 483.55 339.77 Tm (is taking )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 323.77 Tm (following this report, you can contact them using the details set out on page 2.)Tj ET endstream endobj 12 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 14 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (5)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (7)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 36.25 w 29.47 752.7 m 564.97 752.7 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 26.14 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0 1 31.2 597.59 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 594.59 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 594.59 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 594.59 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 594.59 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 582.45 Tm (action)Tj ET endstream endobj 15 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 16 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (6)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (7)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 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person had to meet these within 48 hours.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 682.62 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 679.62 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 679.62 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 679.62 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 679.62 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 667.47 Tm (action)Tj ET 0.95294 0.95294 0.95294 RG 314.66 w 32.32 441.46 m 564.97 441.46 l S 0.001 w 1 1 1 RG 213.12 w 31.2 391.82 m 91.05 391.82 l S 0.001 w 213.12 w 93.3 391.82 m 197.4 391.82 l S 0.001 w 213.12 w 199.65 391.82 m 289.45 391.82 l S 0.001 w 213.12 w 291.7 391.82 m 473.8 391.82 l S 0.001 w 213.12 w 476.05 391.82 m 566.1 391.82 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 30.07 500.58 m 30.07 283.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 500.58 m 567.22 283.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 532.05 m 568.4 532.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 499.5 m 568.3 499.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 500.58 m 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(These requirements set out what the registered person must do to meet the Care )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 553.28 Tm (Standards Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 166.31 553.28 Tm (Regulations 2001 and the National Minimum Standards. The )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 538.7 Tm (registered person\(s\) must do this within the timescales we have set.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 520.88 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 517.88 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 517.88 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 517.88 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 517.88 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 505.73 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 483.32 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 483.32 Tm (9)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 483.32 Tm (13)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 483.32 Tm (\(2\) You must review and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 468.73 Tm (improve the actual practices )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 454.15 Tm (for administering medicines )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 439.58 Tm (to people in the home. \(This )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 424.99 Tm (relates to unsafe practices )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 410.42 Tm (observed during the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 395.83 Tm (inspection and included in )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 381.26 Tm (the text of the report.\))Tj ET /F1 12 Tf BT 1 0 0 1 294.55 363.67 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 349.1 Tm (This is to help make sure )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 334.52 Tm (that people living in the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 319.93 Tm (home receive the correct )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 305.36 Tm (levels of medication and are )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 290.77 Tm (not at risk from mistakes.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 483.32 Tm (17/07/2009)Tj ET 0.95294 0.95294 0.95294 RG 110.55 w 32.32 206.23 m 564.97 206.23 l S 0.001 w 1 1 1 RG 20.58 w 31.2 162.37 m 91.05 162.37 l S 0.001 w 20.58 w 93.3 162.37 m 197.4 162.37 l S 0.001 w 20.58 w 199.65 162.37 m 566.1 162.37 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 30.07 174.86 m 30.07 149.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 174.86 m 567.22 149.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 194.18 m 568.4 194.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 173.79 m 568.3 173.79 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 174.86 m 92.17 149.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 174.86 m 198.52 149.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 263.76 m 568.4 263.76 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 194.18 m 568.4 194.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 173.79 m 568.4 173.79 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 150.96 m 568.3 150.96 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 264.83 m 30.07 172.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 195.26 m 92.17 172.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.47 195.26 m 198.47 172.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 264.83 m 567.32 172.71 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 247.57 Tm (Recommendations)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 229.99 Tm (These recommendations are taken from the best practice described in the National )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 215.41 Tm (Minimum Standards and the registered person\(s\) should consider them as a way of )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 200.83 Tm (improving their service.)Tj ET /F1 10 Tf BT 1 0 0 1 34.05 180.01 Tm (No)Tj ET /F1 10 Tf BT 1 0 0 1 96.15 180.01 Tm (Refer to Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.45 180.01 Tm (Good Practice Recommendations)Tj ET endstream endobj 17 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 18 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (7)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (7)Tj ET 0.75294 0.75294 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Tel: 0870 600 5522. 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If you would like a summary in a )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 259 Tm (different format or language please contact our helpline or go to our website.)Tj ET /F1 18 Tf BT 1 0 0 1 28.35 232.98 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 210.26 Tm (Copyright \(2009\) Care Quality Commission \(CQC\). This publication may be reproduced )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 192.76 Tm (in whole or in part, free of charge, in any format or medium provided that it is not used for )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 175.27 Tm (commercial gain. This consent is subject to the material being reproduced accurately and )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 157.77 Tm (on proviso that it is not used in a derogatory manner or misleading context. 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