We carried out a review of the data available to us about The Ings on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about The Ings, you can give feedback on this service.
About the service
The Ings is a care home providing accommodation and personal care to adults who have a learning disability or autistic people and may also have mental health needs. The service can support up to six people in six separate apartments. At the time of this inspection, there were 6 people living at The Ings.
People’s experience of using this service and what we found
Right Support
¿ Staff focused on people’s strengths and their skills, so people had a fulfilling and meaningful everyday life.
¿ The service worked with people to plan for when they experienced periods of distress so that their freedoms were restricted only if there was no alternative. Staff did everything they could to avoid restraining people.
¿ Staff supported people to access health and social care support in the community.
¿ People were supported to have maximum choice and control of their lives; the policies and systems in the service supported this practice.
¿ Staff supported people with their medicines in a way that promoted their independence and achieved the best possible health outcome.
¿ Staff supported people to play an active role in maintaining their own health and wellbeing.
¿ People received support from a consistent staff team who were knowledgeable and experienced. Any incidents or feedback was shared with staff so lessons could be learnt, and practice improved.
Right Care
¿ Staff promoted equality and diversity in their support for people. They understood people’s cultural and religious needs and provided appropriate care.
¿ People received kind and compassionate care. Staff protected and respected people’s privacy and dignity. They understood and responded to their individual needs.
¿ Staff understood how to protect people from poor care and abuse. Staff had training on how to recognise and report abuse and they knew how to apply it.
¿ The service had enough appropriately skilled staff to meet people’s needs and keep them safe.
¿ Staff supported people consistently and understood their individual communication needs.
¿ People’s care records reflected their range of needs and this promoted their wellbeing and enjoyment of life.
¿ People could take part in activities and pursue interests tailored to them.
Right culture
¿ People received good quality care, support and treatment because trained staff could meet their needs and wishes.
¿ Staff understood best practice in a wide range of areas related with supporting people with learning disabilities and autism.
¿ People and those important to them were involved in planning and reviewing their care.
¿ People’s quality of life was enhanced by the service’s culture of improvement and inclusivity. There were systems in place to monitor and improve the quality of the service provided.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 20 April 2021 and this is the first inspection.
Why we inspected
We undertook this inspection to assess that the service is applying the principles of ‘Right support, right care, right culture’.
We also looked at infection prevention and control measures under the safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.