About the service Shared Lives Scheme is a service which supports carers to provide a home for people who are unable to or choose not to live on their own. They live as part of the carer's family. The service provides support to children, younger adults or older adults and people who are living with a learning disability, dementia, a mental health condition, sensory impairment or physical disability. At the time of our inspection there were six people using the service.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
People’s experience of using this service and what we found
We have made a recommendation for the provider to review best practice in relation to staff training. People experienced good continuity and consistency of care from staff who knew how to meet their needs as well as how they liked care to be provided. The provider recruited staff in accordance with regulations and ensured only staff suitable to support people living in their own home were appointed.
Medicine administration records (MAR) were accurate and up to date. People’s risks assessments were clearly written and easy to follow, providing staff with clear guidance for managing risks to people.
The provider was able to demonstrate their compliance with legal obligations and any learning from incidents or accidents were undertaken effectively.
The providers complaints procedure ensured complaints were managed effectively and to monitor the quality of the service. Annual appraisals took place, allowing staff to raise any concerns.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for the service at the previous premises was good, published on 25 August 2018.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Shared Lives Scheme on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.