About the service Kirklees Council – South Short Term and Urgent Support Team provide a reablement and rapid response service. The reablement service provides people with support for up to 6 weeks to help them live independently at home. At the time of our inspection there were 109 people receiving support with personal care from the service.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
People's experience of using this service and what we found
The provider ensured people were safe and risks were reviewed regularly. Systems were in place to ensure staff learnt from any incidents and medicines were managed safely. Staffing levels were safe and staff were recruited safely.
Staff were positive about working at the service and the management team. Staff felt the management engaged well with them. Quality assurance and governance systems in place and included audits to cover all areas of the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 25 March 2020).
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Follow up
We will continue to monitor information we receive about the service which will help inform when we next inspect.