Luxmedica

Updated 30 July 2020

Updated 30 July 2020

We previously carried out an announced comprehensive inspection at Luxmedica Ealing on 6 June 2019. The overall rating for the service was good, the service was rated requires improvement for providing safe services. The full comprehensive report on the 6 June 2019 inspection can be found by selecting the ‘all reports’ link for Luxmedica Ealing on our website at www.cqc.org.uk.

This inspection was a desk-based review carried out on 3 July 2020 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 6 June 2019 This report covers our findings in relation to those requirements and additional improvements made since our last inspection.

Ms Dorota Murzyn is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

We are mindful of the impact of COVID-19 pandemic on our regulatory function. We will continue to discharge our regulatory enforcement functions required to keep people safe and to hold providers to account where it is necessary for us to do so.

Our key findings were :

• We saw the process to assess risk to patients had been improved in some areas such as those relating to appropriate recruitment checks, child safeguarding training and fire evacuation plan.
• The premises were not accessible for patients with mobility issues, however the service had risk assessed with regard to emergencies.
• Information about services and how to complain was available.
• Interpreting services were available.
• The provider was aware of and complied with the requirements of the Duty of Candour.

Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care