The Care Quality Commission
  • Doctor
  • Independent doctor

JA Medical

Overall: Good read more about inspection ratings

Room 28, Orpington Health & Wellbeing Centre, 19 Homefield Rise, Orpington, BR6 0FE (020) 8468 1086

Provided and run by:
JA Medical Services Southeast Ltd

Important: This service was previously registered at a different address - see old profile

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about JA Medical on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about JA Medical, you can give feedback on this service.

08 March 2023

During a routine inspection

This service is rated as Good overall. (Previous inspection May 2019– Good)

The key questions are rated as:

Are services safe? – Requires improvement

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at JA Medical as part of our inspection programme.

This provider offers private vaccinations, travel and health screening services.

JA Medical Services is a private travel and health clinic based in Orpington Kent, they provide a range of services, including vaccinations, screening, and free health travel consultations. The service has a registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

JA Medical Services is registered with the Care Quality Commission to provide the following regulated activities: Treatment of disease, disorder or injury; Diagnostic and screening procedures.

Our key findings were:

  • Some polices and procedures were not up to date on the day of the inspection, however these were reviewed and developed shortly after the inspection.
  • The provider organised and delivered services to meet patients’ needs.
  • Patients could access care and treatment from the service within an appropriate timescale for their needs.
  • There was a strong focus on continuous learning and improvement.

The areas where the provider should make improvements are:

  • Update policies and procedures to reflect document control.
  • Update Patient Group Directions (PGDs) so they reflect current guidance.
  • Review process for checking patient identity.
  • Review system for monitoring pathology results.
  • Risk assess/update procedure for accessing defibrillator.
  • Obtain references for staff members prior to starting employment.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Healthcare