Jean Garwood House is a care home providing personal care for up to 14 people with physical disabilities, learning disabilities and sensory impairments. At the time of the inspection 13 people were using the service. There are eleven single bedrooms on the ground floor and the first floor has been converted into a semi-independent living unit for three people. The service is suitably designed for people who use wheelchairs. People’s experience of using this service and what we found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. The service was able to demonstrate how they were meeting some of the underpinning principles of Right support, right care, right culture.
Right Support:
The service provided people with the right support overall. However, medicines management required improvements and the provider was aware of this and implementing new systems. Infection control practices were suitable overall although staff did not always follow current guidance on wearing masks. Risk assessments were in place relating to the premises with clear guidance for staff to follow.
Right Care:
Risks to each person were assessed and monitored regularly to ensure risks were reduced as far as possible. People were safeguarded from abuse and neglect due to systems in place. Staff were recruited following robust processes and there were sufficient numbers of staff to care for people safely.
Right Culture:
The registered manager and provider had oversight of the service through a range of checks and audits, although these had not identified the issues we found relating to staff wearing masks to reduce the risk of COVID-19. The registered manager was experienced and understood their role and responsibilities, as did staff. The registered manager sought feedback from people, relatives and staff as part of monitoring and improving the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The last rating for the service was requires improvement, published on 8 February 2020. At this inspection we found the provider had improved in relation to the concerns we identified previously.
Why we inspected
We undertook this focused inspection to check the provider had improved following our previous inspection.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
The overall rating for the service is good. This is based on the findings at this inspection. For those key questions not inspected, we used the ratings awarded at the last comprehensive inspection to calculate the overall rating.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Jean Garwood House on our website at www.cqc.org.uk.
Follow up
We will return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.