Background to this inspection
Updated
9 March 2022
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.
This inspection took place on 22 February 2022 and was announced. We gave the service 24 hours’ notice of the inspection.
Updated
9 March 2022
1 Stratton Road is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
1 Stratton Road accommodates three people with learning disabilities and complex needs in one adapted building. At time of our inspection three people were living there. Each person have their own ‘flatlet’, consisting of a bedroom, kitchen and living area within the home. There is also a communal lounge and kitchen on the ground floor.
The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.
The inspection was unannounced and took place on 28 February 2018. We returned on 13 March 2018 to complete the inspection.
The service had a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and on-going monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.
People told us they felt safe living at 1 Stratton Road. Staff had the knowledge and confidence to identify safeguarding concerns and act on them to protect people. Risk to people’s health and safety had been assessed and actions put into place to minimise the risks.
The service promoted people’s independence and people were involved in the service, for example with household tasks.
We observed staff interacting with people in a kind and caring manner, involving people in choices around their daily living. There were sufficient staff to meet people’s needs and staff were visible at all times. People looked relaxed and comfortable in the company of staff and did not hesitate to seek support and assistance when required.
Staff continued to monitor people’s physical and emotional wellbeing and ensured support was in place to meet their changing needs. Each person had a health action plan which described their health care needs. Where necessary, staff contacted health and social care professionals for guidance and support. People’s medicines were managed and administered safely.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service support this practice.
People’s support plans were person centred with detailed information specific to each individual, including people’s likes, dislikes and preferences.
Staff told us they felt supported in their roles. Staff said they received appropriate training to have the correct knowledge and skills to meet people’s needs.
People had access to food and drink throughout the day and were supported to eat their preferred food choices.
The registered manager had systems in place to monitor the quality of the service provided. People and/or their representatives had opportunities to feedback their views on the quality of care.