Archived: Beulah Lodge

Updated 11 May 2017

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 23 and 29 March 2017. The inspection was unannounced and was carried out by a single inspector.

Before the inspection we reviewed all the information we held about the service. This included routine notifications and the previous inspection report. We spoke with four people using the service, two staff and the registered manager.

We looked at four people’s care files and two staff files which included their recruitment records and training certificates. We looked at the service’s policies and procedures and a variety of records relating to maintenance and management of the home.

Updated 11 May 2017

Beulah Lodge is a residential care home registered for up to five people with learning disabilities. At the time of our inspection there were five people living in the home all of whom were under the age of 65. Each person had their own bedroom. The home was located in a residential road in Thornton Heath with easy access to local shops and public transport. There was a secure garden at the back of the property which contained a small activity centre where people living in the home participated in organised group activities.

At the last inspection in 2015, the service was rated "Good". At this inspection we found the service remained "Good".

People living in the home were protected from abuse and foreseeable harm. They felt safe. There was a sufficient number of staff to support people safely, meet their needs and support them to go out into the community. The provider ensured staff had the necessary training, skills and experience to support people effectively.

Staff obtained people's consent before providing care or support. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice. People received care which met their individual needs from a consistent staff team who knew them well and were kind and caring.

People were satisfied with the quality of their meals and told us they had a sufficient amount to eat and drink. Staff supported people to maintain good physical and mental health and liaised well with outside social and health care professionals. There were appropriate arrangements in place to ensure medicines were stored, administered and disposed of safely. People were supported to take their medicines as prescribed.

People were supported to be as independent as they could be. People were enabled to participate in a variety of activities inside and outside of the home. They were also encouraged and assisted to keep in contact with their family and friends which helped to ensure they did not become socially isolated.

People were given opportunities to feedback on the care they received. They felt able to complain if the need arose. The registered manager listened to and used feedback to improve the quality of care people received. There were appropriate systems in place to assess and monitor the quality of care people received. The home was well organised and managed.

Further information is in the detailed findings below.