Argyle Park Care

Updated 15 February 2022

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of COVID-19, we are conducting reviews to ensure that the Infection Prevention and Control (IPC) practice is safe and that services are compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.

This inspection took place on 26 January 2022 and was announced. We gave the service 24 hours notice of the inspection.

Updated 15 February 2022

About the service

Argyle Park care home is a residential care home providing personal care to 15 people aged 65 and over at the time of the inspection. The service can support up to 31 people.

People's experience of using this service and what we found

Although we were assured people were receiving appropriate care and support, records did not always reflect this. We have made a recommendation about the recording of care and support in people's care records.

Most people being supported by the service were living with dementia. The service had recently undergone some refurbishment so that people benefitted from an environment which was considerate to their specific needs.

The service had a warm and welcoming atmosphere and people were at ease in their surroundings. People told us they thought of Argyle Park as their own home. People and their relatives told us they were happy with the care and support being delivered and provided positive feedback about staff.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Staff received training and support to enable them to effectively meet the needs of the people they supported. Staff treated people with patience and kindness.

The service had a registered manager in place who was supported by the provider. Both people and staff spoke positively about the management team.

Staff used PPE appropriately and followed infection control practices which helped protect people from the risk of transmitting COVID-19.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk.

Rating at last inspection

The last rating for the service under the previous provider was Requires Improvement, published on 31 October 2019.

Why we inspected

This was a planned inspection based on the previous rating under the previous provider, and is the first inspection for this service under the new provider.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.