31 May 2022
During a routine inspection
People's experience of using this service There were widespread safety concerns that left people at risk of harm. Risks were not always assessed, identified or updated and risk management plans were not always in place to manage risks safely. Care records were not always completed and monitored in line with people’s individual needs. Medicines were not always safely managed. There were not enough housekeeping staff deployed to keep the home clean. There was no fire evacuation strategy in place, staff had not received fire equipment training. Some mobility equipment was not regularly cleaned or maintained. Not all staff training was up to date and staff were not supported through regular supervisions. Governance and audit systems were not effective at identifying and reducing risks to people's safety. There was a lack of effective leadership and oversight of the service. The provider had not implemented improvements required since their last inspection.
People told us they felt safe and that staff were caring. Assessments were carried out prior to people joining the service to ensure their needs could be met. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. People were encouraged and supported to eat a healthy and they received a well-balanced diet. People had access to healthcare services when required to maintain good health.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating:
The last rating of the service was Inadequate (published on 18 February 2022) when we carried out a focused inspection. The service was rated 'Inadequate' and was therefore in special measures. The provider was asked to complete monthly plans and send them to us to address the concerns we found.
Why we inspected:
This inspection was carried out to follow up on action we told the provider to take at the last inspection. At this inspection we found the provider remained in breach of regulations.
You can see what action we have asked the provider to take at the end of this full report.
You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Archers Point Residential Home on our website at www.cqc.org.uk.
Enforcement:
Full information about CQC’s regulatory response to the more serious concerns found during inspections is added to reports after any representations and appeals have been concluded.
We identified breaches in relation to risks, medicines management, poor standards of housekeeping and infection control, fire safety, staff training, parts of the premises was unclean and not maintained, and there were no robust systems in place to assess and monitor the quality of the service provided. There was a lack of effective leadership and oversight of the service.
The overall rating for this service is 'Inadequate' and the service therefore continues to be in 'special measures'. This means we will keep the service under review.
Follow up: We will continue to monitor the service closely and discuss ongoing concerns with the local authority. We will continue to monitor the service and if we receive any concerning information we may inspect sooner.