- Dentist
Priors Hall Dental
Report from 30 April 2024 assessment
Contents
Judgements
Our view of the service
We carried out this on-site announced assessment on 11 June 2024. We found the practice had met regulations. The practice had systems to manage risks and recruitment procedures reflected current legislation. Infection control procedures followed published guidance. Patients were treated with dignity and respect, and their care and treatment was provided in line with current guidance. At the time of our assessment, patients could access care, support and treatment when required. There was effective leadership and a culture of continuous improvement. The practice is in Corby, Northamptonshire and provides private dental care and treatment for adults and children. At the time of our assessment, the dental team included 5 dentists, 1 specialist dentist in endodontics, 4 dental therapists, 1 orthodontic therapist, 5 qualified dental nurses, 1 trainee dental nurse, 2 practice managers and 4 receptionists, 1 administrator and 1 treatment coordinator who are qualified dental nurses. A visiting dentist once a month who carries out implants and an assisting qualified dental nurse. The practice had 2 treatment rooms. During the assessment we spoke with 2 dentists, 2 dental nurses (1 who is the treatment coordinator) 1 receptionist and 2 practice managers.
People's experience of this service
Two weeks before our visit, we asked the practice to encourage patients to share their views of the service with us. We received 2 responses to our give feedback from care. On the day of our visit, we spoke with patients. Their responses and additional patient feedback we reviewed provided a positive view of the dental team and care provided by the practice. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken. Staff gathered feedback from patients, the public and external partners and demonstrated a commitment to acting on feedback. Patients commented positively about the standards of cleanliness.