First Trust Hospital

Updated 1 September 2022

First Trust Hospital is a private cosmetic surgery service in Preston, Lancashire. The hospital opened in April 2005 and primarily serves the communities of the North West of England. The service is owned and operated by Anaster Limited which is a registered provider with CQC. The service offers appointments to private fee-paying adult patients only. The service currently opens seven days a week dependant on demand. First Trust Hospital has had a registered manager in post since opening. The current registered manager has been in post since February 2022. The service is registered for the following regulated activities;

• Surgical procedures
• Diagnostic screening
• Treatment of disease, disorder or injury
• Slimming services

The hospital operates within a renovated former house that has been extended and is located on the outskirts of Preston with good access to the M55 motorway. The service offers cosmetic surgery procedures including breast augmentation, breast reduction, blepharoplasty and rhinoplasty. Patients are not able to self refer to the service. All patients are referred in from other providers with which the provider had service level agreements.

Clinical activity is based on the ground floor of the building with administration predominately carried out on the second floor. Facilities include two surgical theatres with anaesthetic rooms and recovery areas, 13 bedrooms, nine of which are en-suite, a treatment room and a nurse station. There is also a hospital reception and patient waiting area with patient toilets. The service had 45 members of staff that were a mix of contracted First Trust Hospital staff and long-term bank staff working under practicing privileges or working part time from their NHS roles.

During the period April 2021 to March 2022 the service carried out 340 theatre lists. This resulted in 1436 patients undergoing clinical procedures of which 1003 were day cases and 406 patients were admitted as inpatients.

We previously inspected this service in November 2019 and rated it as overall requires improvement.

Updated 1 September 2022

First Trust Hospital is operated by Anaster Limited. The service is based close to Preston town centre and offers cosmetic surgery for private fee-paying adults. The hospital has 13 bedrooms, nine of which are en-suite and two operating theatres.

The hospital provides cosmetic surgery including breast augmentation, breast reduction, blepharoplasty and rhinoplasty. The provider did not see anyone under the age of 18.

Our rating of this location improved. We rated it as good because:

• The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service controlled infection risk well. The service kept good care records. The service managed safety incidents well and learned lessons from them.
• Staff provided good care and treatment and gave patients enough to drink. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of patients, supported them to make decisions about their care, and had access to good information.
• Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers.
• The service planned care to meet the needs of local people, took account of patients individual needs. People could access the service when they needed it and did not have to wait too long for treatment.
• Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff felt respected, supported and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities. The service engaged well with patients.

Updated 1 September 2022

We rated surgery as good in safe, effective, caring, responsive and well-led.