• Hospital
  • Independent hospital

Window to the Womb

Overall: Good read more about inspection ratings

1st Floor - Front, 37-39 High Street, Bagshot, GU19 5AF (01276) 474767

Provided and run by:
ANA Services Ltd

Important: This service was previously registered at a different address - see old profile

Latest inspection summary

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Background to this inspection

Updated 17 December 2021

Window to the Womb is operated by ANA Services Ltd and operates under a franchise agreement with Window to the Womb (Franchise) Ltd. The service provides a diagnostic imaging service (ultrasound scans) to self-funding pregnant women aged 16 and above.

Window to the Womb has separated their services into two clinics: the ‘First-scan’ clinic, which specialises in early pregnancy scans and a ‘Window to the Womb’ clinic which offers later pregnancy and wellbeing scans (Window scans).

Activity (January 2021 – October 2021):

• First Scans (6-15 weeks): 1,113 scans

• Wellbeing and gender (16 weeks plus): 1,917 scans

• 4D scans (24-34 weeks): 784 scans

• Growth and presentation scans (26 weeks plus): 70 scans

Track record on safety:

The service had no never events, serious incidents or clinical incidents reported since January 2021. The service provides diagnostic pregnancy ultrasound services to self-funding women. All scans carried out include wellbeing as the primary purpose.

The registered manager has been in post since March 2021.

Overall inspection

Good

Updated 17 December 2021

The service did not have a previous rating. We rated it as good because:

  • The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service controlled infection risk well. Staff assessed risks to patients, acted on them and kept good care records. The service managed safety incidents well and learned lessons from them.
  • Staff provided good care and treatment. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of patients, advised them on how to lead healthier lives, supported them to make decisions about their care, and had access to good information.
  • Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs. They provided emotional support to patients, families and carers.
  • The service planned care to meet the needs of local people, took account of patients’ individual needs, and made it easy for people to give feedback. People could access the service when they needed it.
  • Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities.