We carried out a review of the data available to us about Beddell House on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Beddell House, you can give feedback on this service.
Beddell House is a residential care home providing personal care to up to 60 older people and people living with a dementia. People are supported in one adapted building. At the time of our inspection there were 55 people using the service.
People’s experience of using this service and what we found
People were happy at the service and said they received kind and effective support. Relatives praised staff for treating people with dignity and compassion.
Medicines were managed safely. Risks to people were assessed and managed. Staffing levels were monitored, and new staff were safely recruited. People were safeguarded from abuse. Effective infection prevention and control (IPC) systems were in place.
Staff were supported with regular training, supervision and appraisal. The premises had been effectively adapted for people’s use. People received effective support with eating and drinking. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests. The policies and systems in the service supported this practice.
People received personalised support based on their assessed needs and choices. A range of activities were made available to help people with social engagement. The provider had an effective complaints process in place.
A wide range of audits was carried out to monitor and improve standards at the service. Feedback was sought and acted on. Staff worked in effective partnership with external professionals to help people achieve their outcomes.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 13 October 2021 and this is the first inspection.
The last rating for the service under the previous provider was good, published on 1 August 2018.
Why we inspected
We inspected this service to give it a rating.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.