About the service: The Rylands Nursing Home is a nursing residential care home that was providing personal and nursing care to 37 people at the time of the inspection.
People’s experience of using this service:
Since our previous inspection, improvement had been made in all areas we had identified.
People’s medicines were managed safely and they received them when they needed them.
The risks to people and their environment were identified, assessed and managed safely.
People were supported by enough staff to help keep them safe and meet their needs.
People were supported by staff who knew them and their needs well and had good relationships with them.
Staff treated people with respect, dignity and ensured they had privacy when they wanted it.
People were happy with the care and support they received and gave positive comments about the staff at the home.
People had choice and were involved in decisions about their nursing and personal care.
The quality of the service and staff practice were monitored and improvements made as required.
Rating at last inspection:
At the last inspection the service was rated Requires Improvement (report published 22 June 2018).
Why we inspected:
This was a planned inspection to check the provider had made improvements since our previous inspection.
Follow up:
We will continue to monitor intelligence we receive about the service until we return to
visit as per our re-inspection programme. If any concerning information is received, we may inspect sooner.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk