9 January 2014
During an inspection looking at part of the service
At this inspection we found that improvements had been made. Care plans and risk assessments had been reviewed and evaluated. Records were available to confirm that nutritional screening had been carried out to identify those people at risk of malnourishment or obesity. Topical medication application records (TMAR) had been completed and gave advice and instructions for use for those people who were prescribed creams. This helped to ensure that people were protected from the risks of unsafe or inappropriate care and treatment because accurate and appropriate records were maintained.
During the inspection we spoke with three people who used the service and the manager. People who used the service told us that they were happy with the care and service received. One person said, "I'm very happy to have a nice warm place with good food and a bit of company." Another person said, "I've come to stay her for a short while until I get better. This is much better than I thought it was going to be. Everybody is lovely."