Archived: FIPTS - Akerman Road

Updated 21 March 2017

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This comprehensive inspection took place on 10 February 2017 and it was unannounced. The inspection was carried out by one inspector.

Before the inspection, we reviewed the information we held about the service including statutory notifications sent to us by the registered manager about incidents and events that occurred at the service. Statutory notifications include information about important events which the provider is required to send us by law. We used this information to plan the inspection.

During the inspection, we spoke with three people who used the service and two healthcare professionals who were visiting at the service. We spoke with the registered manager, deputy manager and a member of care staff.

We looked at four people’s care records. We reviewed five records relating to staff including recruitment, training, supervision, appraisals and duty rotas. We read management records of the service including incident reports, safeguarding concerns, complaints and audits to monitor quality of the service. We checked feedback the service had received from people, their relatives and healthcare professionals.

After the inspection, we received feedback from one healthcare professional.

Updated 21 March 2017

Focus Project provides accommodation and treatment for up to six people. The service operates in partnership with a team from the NHS mental health trust and external agencies with the responsibility for providing rehabilitation and therapeutic treatment for men with personality disorders. Six people were using the service at the time of our inspection.

At the last inspection, the service was rated ‘Good’. We carried out this unannounced comprehensive inspection of the service on 10 February 2017. At this inspection, we found that the service had maintained its 'Good' rating.

People continued to be safe at the service. Appropriate systems remained in place to safeguard people from avoidable harm and to manage risks to their health. People’s needs were met by a sufficient number of suitably skilled staff who had been recruited in a safe manner. People received the support they required with their medicines.

People gave consent to care and treatment. Their care was delivered by staff who were well supported and trained to provide effective care. People managed their nutrition and hydration and received the support they required to develop their cooking skills and adopt a healthy lifestyle. They accessed healthcare services when needed to keep healthy.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

Staff were kind and caring and treated people with respect. People's privacy and dignity were upheld. Staff supported and encouraged people to develop their independent living skills.

People continued to receive care that met their individual needs and preferences. Staff encouraged people to pursue their hobbies and interests. People knew how to raise a complaint and were confident any concerns raised would be addressed quickly.

An open and positive culture was maintained within the service. People remained at the centre of the service. The registered manager continued to seek and act on people’s feedback about their care. Quality checks and audits remained in place to ensure shortfalls were identified and addressed to make improvements.

Further information is in the detailed findings below.