Updated 12 October 2022
The registered provider is Whitstable Medical Practice who delivers regulated activities at the location Eastcliff Medical Practice at The Montefiore Medical Centre, Dumpton Park Drive, Ramsgate, Kent, CT11 8AD.
Whitstable Medical Practice provides dermatology clinics at the location Eastcliff Medical Practice, run by a GP (with a specialist interest in dermatology) and a consultant dermatologist, for adults and children referred to them by GPs in the area. These staff are supported by the management team located at Whitstable Medical Practice. Clinics are usually delivered on the first, third and fourth Friday of each month from 8am to 5pm. Additional clinics are provided if needed to help meet patients’ needs in a timely manner.
Whitstable Medical Practice is registered with the Care Quality Commission to deliver the following regulated activities at the location Eastcliff Medical Practice: diagnostic and screening procedures; surgical procedures. The provider is in the process of updating their registration with CQC to include the regulated activity of treatment of disease, disorder or injury as well as make changes to the registered partnership (following two GP partners retiring and five new GP partners joining).
As part of our inspection we visited: Eastcliff Medical Practice, The Montefiore Medical Centre, Dumpton Park Drive, Ramsgate, Kent, CT11 8AD only where the provider delivers registered activities.
The website is www.whitstablemedicalpractice.co.uk.
How we carried out the inspection:
Throughout the pandemic CQC has continued to regulate and respond to risk. However, taking into account the circumstances arising as a result of the pandemic, and in order to reduce risk, we have conducted our inspections differently.
This inspection was carried out in a way which enabled us to spend a minimum amount of time on site. This was in line with consent from the provider and in line with all data protection and information governance requirements.
This included:
- Requesting evidence from the provider.
- A short site visit.
Our judgement of the quality of care at this service is based on a combination of what we found when we inspected, information from our ongoing monitoring of data about services and information from the provider, patients, the public and other organisations.
To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
- Is it safe?
- Is it effective?
- Is it caring?
- Is it responsive to people’s needs?
- Is it well-led?
These questions therefore formed the framework for the areas we looked at during the inspection.