16 February 2023
During an inspection looking at part of the service
Mountbatten Nursing Home is a care home providing personal and nursing care. The home is registered to provide care and accommodation to up to 30 people. The home specialises in the care of people who have general nursing needs. At the time of the inspection there were 28 people living at the home.
People’s experience of using this service and what we found
People felt safe and well cared for at Mountbatten Nursing Home.
There were adequate numbers of experienced and well-trained staff to keep people safe and to meet their needs. People told us staff responded promptly to any requests for assistance.
People received their medicines safely from trained nurses and senior staff who had received specific training. People told us they got the right medicines at the right time.
People were supported to have maximum choice and control of their lives and staff them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Risk assessments were carried out to make sure people received their care and support with minimum risks to themselves and others. The staff respected people’s rights to live as they chose if they had the mental capacity to understand possible risks.
The provider managed the day to day running of the home and there was a clinical lead who monitored and addressed people’s healthcare needs.
There were effective systems to identify shortfalls in the service and to plan improvements.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. We considered this guidance as there were people using the service who have a learning disability. We found that staff were working within the spirit of this guidance.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection.
The last rating for the service was good. (Published 30 November 2017.)
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
We undertook a focused inspection to review the key questions of safe and well led only.
For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.
The overall rating for the service has not changed from Good based on the findings of this inspection.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Mountbatten Nursing Home on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.