Background to this inspection
Updated
2 February 2021
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.
This inspection took place on 19 January 2021 and was announced.
Updated
2 February 2021
About the service
College View provides support for up to 12 older people in one adapted building. Nine people were receiving a service at the time of this inspection.
People’s experience of using this service and what we found
We received very positive views from people about the support provided to them. People said they felt safe and staff were respectful.
Staff had positive links with health care professionals, which promoted people’s wellbeing.
Care and support were tailored to each person's needs and preferences. People and their relatives were fully involved in developing and updating their planned care.
Staff had received training and support to enable them to carry out their role. Recruitment checks were carried out to ensure staff were suitable to work in the service.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interest; the policies and systems in the service supported this practice.
The registered manager led by example to ensure people received a good service. People and staff told us the management team were approachable and listened to them when they had any concerns. All feedback was used to make continuous improvements to the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was Good (published 31 January 2017).
Why we inspected
This was a planned inspection based on the previous rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.