We carried out a review of the data available to us about St Georges House on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about St Georges House, you can give feedback on this service.
St Georges House is a residential care home providing personal care for up to five people. At the time of the inspection there were five people using the service. Each person had their own bedroom and had access to a shared kitchen, shared bathroom and living areas. In addition, the home had a garden with a small courtyard area with seating and a sensory room.
People’s experience of using this service and what we found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Right Support:
People were encouraged to pursue their goals and aspirations. However, some of the records did not fully detail steps and planning required to achieve these goals. Action was taken during the inspection process to address this.
Risk assessments were in place which provided guidance and direction to staff. These were reviewed regularly and updated to ensure they accurately reflected people’s needs.
Risks of the environment were assessed and monitored. A plan was in place to address any shortfalls identified.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care:
Staffing levels were appropriate, enabling people opportunity to explore social opportunities when they chose.
Staff had received training and were confident in applying this in their role. Additional specialist training had been provided to ensure staff were able to respond to people’s changing needs. Staff received regular supervisions which they found to be supportive of their development and well being.
Staff told us the registered manager was supportive and provided encouragement to them in developing their knowledge and skills.
Staff were passionate and motivated to provide safe person-centred care.
Staff understood the importance of promoting respectful, dignified care which offered privacy and encouraged independence.
Right Culture:
The quality assurance system in place identified failings and shortfalls of the service. Action plans were in place to drive change and improvement in the service.
People and their relatives were involved in the planning of their support.
The staff were a familiar and consistent team who knew people and their needs well.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 18 November 2021 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.