- Care home
Archived: Woodstock Nursing Home Gloucester
All Inspections
10, 11 September 2012
During a routine inspection
The expert by experience looked at opportunities for social activities. At the time of the inspection the lift had been out of order for nearly seven weeks. Major refurbishment work had been needed. This had affected some people's ability to socialise. There were arrangements in place to work around this. One person told us that they were not given choices, although during the inspection we witnessed many examples of where people were being provided with choice. People were protected from potential abuse and their rights were upheld. There were arrangements in place for concerns and complaints to be listened and responded to. Information given to us by one relative, prior to our inspection, had been considered and used to help focus the inspection. We found shortfalls in some people's record keeping which the service are required to address.