23 April 2012
During a routine inspection
People told us they were enabled to take part in activities of their choosing and that their comments were listened to and acted upon. People told us they enjoyed the activities on offer such as gardening, sports, arts and crafts, swimming and liked meeting up with their friends and relatives. Everyone who spoke with us said the manager was very quick to take action when they asked for any changes to be made.
People told us they felt safe. One person we asked about keeping themselves safe told us 'It is about keeping us safe from others'. Another person said 'I love being here and I don't want to move anywhere else because it is the best home in this area'.