9 April 2013
During a routine inspection
People told us they had enough to do. We spoke with the activities co-ordinator who told us that people's personal interests are taken into account when arranging activities. One person said they were looking forward to the singer, who came during the inspection. We noticed the televisions were playing and nobody was watching them. One person told us they did not like the televisions on so much. We saw that on occasion, people had to wait too long in wheelchairs to be appropriately seated , such as for their lunch and to watch the entertainment. We also saw that care records did not sufficiently reflect people's lived experiences or needs and preferences.
We saw that appropriate records were kept to ensure safe running of the home and systems were in place to check the quality of the service.