16 January 2024
During a routine inspection
Ashton Lane is a care home providing accommodation and personal care to people who require support with physical and sensory impairments, communication difficulties and moderate to severe learning impairments. Ashton Lane accommodates up to 6 people in one adapted building. At the time of our inspection, there were 5 people living in the home.
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
People’s experience of using this service and what we found
Right Support:
The service gave people care and support in a safe and clean environment that had been adapted to meet their physical needs. The home environment was maintained to a high standard and included a new summer house. Staff supported people to take part in activities and pursue their interests. Staff enabled people to access specialist health and social care support in the community. The provider had failed to identify shortfalls in the accuracy of people's medicines records.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care:
The service had enough staff to meet people's needs. People received kind and compassionate care. Staff protected and respected people's privacy and dignity. Staff understood how to protect people from poor care and abuse and worked well with other agencies to do so. Staff had training on how to recognise and report abuse and they knew how to apply it.
Right Culture:
There was a person-centred culture focused on maximising people’s quality of life. People led inclusive and empowered lives because of the ethos, values, attitudes and behaviours of the management and staff. People and those important to them were involved in planning their care. Staff valued and acted upon people’s choices and preferences.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The last rating for this service was good (published 21 November 2018)
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Enforcement
We identified a breach in relation to good governance at this inspection. Please see the action we have told the provider to take at the end of this report.
Follow up
We will request an action plan from the provider to understand what they will do to improve the standards of quality and safety. We will work alongside the provider and local authority to monitor progress. We will continue to monitor information we receive about the service, which will help inform when we next inspect.