27 March 2023
During an inspection looking at part of the service
Acorn Grange is a residential care home providing personal care to up to 46 people. The service provides support to older people, some of whom are living with dementia. At the time of our inspection there were 37 people using the service.
People’s experience of using this service and what we found
Medicines were mostly managed safely. The management team took immediate action during the inspection to address a lack of robust arrangements around one person’s medicines. The premises were clean and there were good infection control practices in place.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice, although we have made a recommendation around documenting best interest decisions more thoroughly.
People told us they felt safe living at Acorn Grange. People and relatives told us they were happy with the quality of care provided. Staff had completed safeguarding training and knew what action to take to keep people safe. Risks to people were identified and detailed assessments were in place, to ensure risks were managed safely.
The registered manager had good oversight of the service. Quality checks were effective in identifying and generating improvements to ensure the safety and quality of the care people received. People and relatives said the service was well managed and they would recommend the service to others. Staff worked effectively alongside other health and social care professionals to ensure people's needs were met and their health promoted and maintained.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (31 January 2018).
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating. The overall rating for the service remains good.
You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Acorn Grange on our website at www.cqc.org.uk
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.