• Care Home
  • Care home

Astune Rise Nursing Home

Overall: Good read more about inspection ratings

114 High Street, Eston, Middlesbrough, Cleveland, TS6 9EJ (01642) 454224

Provided and run by:
Popular Care Ltd

Latest inspection summary

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Background to this inspection

Updated 29 February 2020

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.

Inspection team

An inspector and an assistant inspector carried out this inspection.

Service and service type

Astune Rise Nursing Home is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection

This inspection was unannounced.

What we did before the inspection

We reviewed information we held about the service, including the notifications we had received from the provider. Notifications are changes, events or incidents the provider is legally obliged to send us within required timescales.

We sought feedback from the local authority and professionals who work with the service.

We used the information the provider sent us in the provider information return. This is information providers are required to send us with key information about their service, what they do well, and improvements they plan to make. This information helps support our inspections. We used all of this information to plan our inspection

During the inspection

We spoke with three people who used the service and three relatives about their experience of the care provided. We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.

We spoke with seven members of staff, including the registered manager, clinical, care and kitchen staff. We also spoke with an external professional who was visiting the service.

We reviewed a range of records. This included two people’s care records and two medicine records. We looked at one staff file in relation to recruitment and staff supervision. A variety of records relating to the management of the service, including policies and procedures were reviewed.

After the inspection

We continued to seek clarification from the provider to validate evidence found. We spoke with two external professionals who regularly visit the service.

Overall inspection

Good

Updated 29 February 2020

About the service

Astune Rise Nursing Home is a residential nursing home providing personal and nursing care to older people and people living with a dementia. It can support up to 38 people across a single, purpose-built and adapted site. There were 30 people using the service when we visited.

People’s experience of using this service and what we found

People told us they felt happy and safe at the service. Staff provided kind and caring support that met people’s needs. People were treated with dignity and respect.

Risks to people were effectively managed. People were supported by safely recruited staff, and staffing levels were monitored. Medicines were managed safely. People were safeguarded from abuse.

Staff received regular training, supervision and appraisal. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People received person-centred care, and were involved in regular reviews of this. A wide range of activities were available. People and relatives were familiar with the provider’s complaints process.

People, relatives and staff spoke positively about the leadership of the registered manager. Good governance systems were in place to monitor and improve standards. The service worked in effective partnership with external professionals.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 15 July 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.