Little Brocklesby House

Updated 16 December 2020

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.

This inspection took place on 18 November 2020 and was announced.

Updated 16 December 2020

About the service

Little Brocklesby House is a residential care home providing personal and nursing care to 22 people aged 65 and over at the time of the inspection. The service can support up to 36 people, some of whom may be living with dementia.

People’s experience of using this service and what we found

People continued to receive a good service. Staff knew how to identify and report any signs of abuse. People received their medicines as prescribed. Risks to people’s safety and wellbeing were assessed and minimised. The home was clean and suitable for people’s needs. Recruitment checks were carried out to ensure staff were suitable to work in the service.

Staff were trained, skilled and well supported by the provider. People had good relationships with the staff who protected their rights to lead a normal life. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People were supported by staff who were kind and caring. People were respected; staff promoted people's privacy and dignity and encouraged their independence in all aspects of life. Staff were knowledgeable about people’s needs and had access to detailed care plans, guiding them how to support people. Activities took account of people’s interests and life histories.

Staff had positive links with health care professionals, which promoted people’s health and wellbeing. Professional advice was sought and followed. People received good support with their nutritional needs. People and relatives felt able to raise concerns and their feedback was sought.

Systems were in place to check the quality and safety of the service and regular audits were conducted. We received positive feedback from staff and relatives about the management and leadership of the service.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 12 January 2017 ).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.