We carried out a review of the data available to us about Blossomfield Grange on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Blossomfield Grange, you can give feedback on this service.
Blossomfield Grange is a residential care home providing personal care for up to 109 people across 3 different floors. The service provides support to adults, including people living with dementia. At the time of our inspection there were 61 people living at the home. The service was separated into 2 forms of support; Assisted Living and Reminiscence (for people living with dementia).
People’s experience of using this service and what we found
People were supported to remain safe and protected from harm. People’s risks were assessed and care plans put in place to support people in the way they wanted. There were enough trained staff at the service to meet people’s needs, including the safe administration of medicines. Where incidents or accidents occurred, these were investigated and analysed to reduce the risk of reoccurrence.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff knew people well and offered them choices and control over their care. People’s care plans were personalised to meet their preferences and individual needs. People and relatives knew how to complain about the care they received and the manager ensured any complaints were responded to. People were supported compassionately and effectively when they were nearing the end of their lives.
The manager had effective oversight in the running of the home to ensure the safety and quality of the care people received. Staff were valued and felt supported in their work. People and their representatives were engaged and encouraged to share their experiences of the care provided and action was taken to drive improvement. People were supported to access their local communities and take part in activities which were meaningful to them. The service worked effectively alongside other health and social care professionals to ensure people’s needs were met and their health maintained.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for the service under the previous provider was Requires Improvement (published 22 July 2019).
Why we inspected
This inspection was prompted by a review of the information we held about this service and due to concerns received about the care and treatment people were receiving and the responsiveness of the management team. As a result, we undertook a focused inspection to review the key questions of Safe, Responsive and Well-led only. For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
The overall rating for the service has changed from Requires Improvement to Good based on the findings of this inspection.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Blossomfield Grange on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.