9 October 2013
During a routine inspection
We watched staff as they cared for people. People who had been able had given consent for care and staff always asked for permission before providing care. Other people had been supported by their relatives to make decisions about their care and support. We found records that showed what care people had consented to.
Staff provided care and support that met people's needs. We found that staff knew about the needs of the people they cared for. We looked at care records for three people and found that these contained guidance for staff on how to meet their needs. We saw that people's needs had been reviewed regularly.
People told us that they were happy with the food that they had been given and that they had been offered choices. Healthy food options had been included and people's health had been considered when meals had been planned.
The registered manager had taken reasonable steps to ensure that suitable people had been employed to work at the home. Records had been maintained appropriately and stored securely.