The Care Quality Commission

Archived: Barrington Lodge Nursing Home

9-15 Morland Road, Croydon, Surrey, CR0 6HA (020) 8654 9136

Provided and run by:
London Residential Healthcare Limited

Important: The provider of this service changed. See new profile

All Inspections

25 September 2012

During a themed inspection looking at Dignity and Nutrition

People told us what it was like to live at this home and described how they were treated by staff and their involvement in making choices about their care. They also told us about the quality and choice of food and drink available. This was because this inspection was part of a themed inspection programme to assess whether older people living in care homes are treated with dignity and respect and whether their nutritional needs are met.

The inspection team was led by a CQC inspector joined by a practising professional.

We used the Short Observational Framework for Inspections (SOFI).SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us. Through the use of SOFI we were able to observe that people's experience of the service was a positive one. We saw staff support being provided in a way that protected the dignity of people and that the service was meeting the nutritional needs of the people using the service.

Comments we received included 'I'm very happy here' and 'staff are lovely, very kind'. People told us 'the food is very good here' and 'I like the meals".

No one we spoke with raised any concerns about the service but they told us that should they have any issues they would tell the staff or manager and they were confident that they would be addressed.