• Care Home
  • Care home

Summerdyne Nursing Home

Overall: Good read more about inspection ratings

Cleobury Road, Bewdley, Worcestershire, DY12 2QQ (01299) 403260

Provided and run by:
Heritage Manor Limited

Latest inspection summary

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Background to this inspection

Updated 17 March 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC's response to the coronavirus pandemic we are looking at the preparedness of care homes in

relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 26 February 2021 and was announced.

Overall inspection

Good

Updated 17 March 2021

About the service:

Summerdyne Nursing Home is a residential home, providing accommodation for people who require nursing and personal care. The service provides accommodation and personal care to older adults. There were 26 people living with dementia at the home at the time of our inspection visit.

What life is like for people using this service:

•People enjoyed living at Summerdyne Nursing Home and felt safe and reassured by the support they received from staff they liked.

•Staff understood how to protect people from abuse and how to report their concerns. Staff recognised the risks to people's health, safety and well-being and how to support them safely. Where relevant, specialist equipment was used to move people safely.

•People were supported by staff when needed.

•Staff recruitment processes included a check of their background to review their suitability to work at the home.

•People received support with their medicines. Regular checks were undertaken to ensure people received the correct support from staff who had been assessed as competent to give people their medicines. Checks also included how the medicines were stored.

•Staff understood and practised infection control techniques.

•The manager ensured people's care was based on best practice and staff had the correct training to meet people's needs.

•Care and nursing staff training was reviewed to ensure staff training was in line with current best practice.

•Staff were offered guidance and support through supervision and staff meetings.

•People were offered choices at mealtimes and staff understood which people required support and ensured they received this.

•People were supported to attend healthcare appointments. Healthcare professionals were assured that advice was correctly followed by staff and incorporated into people’s care.

• People were treated with dignity and respect and their independence was promoted.

•People and their families were involved in planning their care with support from staff.

•Staff supported people to enjoy a range of activities which reflected people's individual interests.

•People and their families understood how to complain if they wanted to, but felt they had not needed to.

•Staff felt supported within their working environment and felt part of a close-knit team.

•Staff worked together with the manager and families to ensure people's care was continually

monitored, reviewed and reflected people's needs. New systems had been introduced to further review people’s care.

•The manager and staff worked with other stakeholders to improve people's experience of care.

We found the service met the characteristics of a "Good" rating in all areas; More information is available in the full report.

Rating at last inspection: Good (published 1 March 2016)

Why we inspected: This was a planned inspection based on the rating at the last inspection. The service remained rated Good overall.

Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our inspection programme. If any concerning information is received we may inspect sooner.