30 October 2023
During an inspection looking at part of the service
Winnett Cottage is registered to provide residential care for up 10 people living with mental health support needs. At the time of our inspection 10 people were living at Winnett Cottage.
People’s experience of the service and what we found:
People were safe and protected from harm and abuse. The registered manager had systems to learn and share lessons from incidents. Risks to people's safety had been identified and managed. People received the care they needed because there were enough staff to support them. Staff had received training to provide people's care safely. Staff were employed following robust processes. People received their medicines safely and as they needed. People were protected against the risk of infection.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The provider and registered manager were committed to the continuous improvement of the service. People and staff spoke positively about the management of the service. Quality monitoring systems were in place which helped to check various areas of the home. Staff worked in partnership with other health and social care agencies to deliver good outcomes for people. The provider regularly sought the views of people and staff about the management of the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was Good (published 23 November 2017).
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We undertook a focused inspection to review the key questions of safe and well-led only. For those key question not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.
You can read the report from our last comprehensive inspection by selecting the ‘all reports’ link for Winnett Cottage on our website at www.cqc.org.uk.
Follow Up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.