• Care Home
  • Care home

Bartholamew Lodge Nursing Home Limited

Overall: Good read more about inspection ratings

1 Trouse Lane, Wednesbury, West Midlands, WS10 7HR (0121) 502 1606

Provided and run by:
Bartholamew Lodge Nursing Home Limited

Latest inspection summary

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Background to this inspection

Updated 14 June 2019

The inspection:

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

Inspection team: The inspection team consisted of one inspector, a specialist nurse advisor and an expert by experience. An expert by experience is a person who has experience of using or caring for someone who uses this type of service. Their area of expertise was in older people's care.

Service and service type: Bartholamew Lodge is a care home. People in care homes receive accommodation and nursing or personal care. CQC regulates both the premises and the care provided and both were looked at during this inspection. People using the service are older people, some with dementia, sensory impairment or a physical disability.

The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection:

The inspection was unannounced. We visited the location on the 20 May 2019.

What we did: We reviewed the records held about the service. This included notifications received from the provider. Notifications are specific events that the provider is required to tell us about by law. We sought feedback from the local authority and other professionals who work with the service. We reviewed the Provider Information Return (PIR) submitted by the registered manager. This told us what the service had achieved and what they intend to develop in the future, we require the provider to submit this information annually. We used all this information to plan our inspection.

During the inspection we reviewed two recruitment and supervision files, four care records and records relating to health and safety, quality assurance, safeguarding, accidents and incidents and other aspects of the service.

We spoke with seven people living at the service and four relatives. As some people were unable to share their views with us, we used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care for people who are unable to speak with us.

We spoke with two nurses, three care staff, one senior care staff, kitchen staff member, one activity coordinator, registered manager, area manager and operations manager. We also received feedback from three health and social care professionals about their experience of the service.

Overall inspection

Good

Updated 14 June 2019

About the service: Bartholamew Lodge is a registered care home providing residential and nursing care for older people, some of whom are living with dementia. 28 people lived at the service when we visited.

People’s experience of using this service:

People were supported by staff that were caring, compassionate and treated with dignity and respect. Any concerns or worries were listened and responded to and used as opportunities to improve.

People received person centred care and support based on their individual needs and preferences. Staff were aware of people's life histories and individual preferences. They used this information to develop positive, meaningful relationships with people.

People told us they felt well cared for by staff who treated them with respect and dignity and encouraged them to maintain relationships and keep their independence for as long as possible.

People were supported by staff who had the skills and knowledge to meet their needs. Staff understood and felt confident in their role. People told us the atmosphere at the home was relaxed and friendly.

Staff liaised with other health care professionals to ensure people's safety and meet their health needs.

Where people lacked capacity, staff worked with the local authority to make sure they minimised any restrictions on people's freedom for their safety and wellbeing.

Staff spoke positively about working for the provider, they felt valued and happy in their role. They felt well supported and that they could talk to management at any time, feeling confident any concerns would be acted on promptly.

Audits were completed by staff and the registered manager to check the quality and safety of the service.

The registered manager worked well to lead the staff team in their roles and ensure people received a good service.

More information is in Detailed Findings below.

Rating at last inspection: Good. (Report Published 30 June 2016)

Why we inspected: This was a planned comprehensive inspection based on the rating of Good at the last inspection. The service rating remained as an overall rating of Good.

Enforcement:

No enforcement action was required.

Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received we may inspect sooner.