Updated 24 August 2023
New Otley Road Medical Practice is located in Bradford at:
Hillside Bridge Health Centre
4 Butler West Street
Bradford
West Yorkshire
BD3 OBS
The provider is registered with CQC to deliver the Regulated Activities; diagnostic and screening procedures, maternity and midwifery services and treatment of disease, disorder or injury and surgical procedures.
In July 2022, the practice merged their clinical systems with that of another location also managed by the provider, Dr Usman Akbar, The Family Practice, Whetley Medical Centre, 2 Saplin Street, Bradford, BD8 9DW. At this point, the practice population increased from approximately 8,000 patients to 10,960 patients. Data noted within the report from July 2022 onwards includes the additional patient population. The practice updated their registration with CQC sometime later and this was not completed until after the site visit. Therefore, the branch surgery, The Family Practice, was not visited as part of this inspection. Patients can access services at either surgery.
The surgery is situated within a large health centre and has suitable parking with dedicated disabled parking bays. In addition to level access, there is lift access for patients entering the building on a different floor.
The practice is situated within the NHS West Yorkshire Integrated Care Board (ICB) and delivers Primary Medical Services (PMS) to a patient population of 10,960. The practice is part of a wider network of 10 GP practices, known as a Primary Care Network (PCN).
Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the lowest decile (1 of 10). The lower the decile, the more deprived the practice population is relative to others.
According to the latest available data, the ethnic make-up of the practice area is 69% Asian, 25% White, 1.5% Black, and 2.5% Mixed, and 2% Other.
The age distribution of the practice population generally mirrors the local averages. There are more male patients registered at the practice compared to females. There are significantly more people aged 44 years and under registered at the practice then the national average.
There is a team of 7 part time GPs, 5 of which are long-term locums, who provide cover at both practices, 3 of which are female. There are 6 part time advanced nurse/clinical practitioners who are long-term locum staff, 3 of which are female. The practice has a team of 6 long-term locum nurses who provide nurse led clinics for long-term conditions, and 3 part-time female healthcare assistants (HCAs). There is a practice pharmacist who is supported by a PCN pharmacist. Clinicians at the practice are supported by a large team of reception and administration staff. The practice manager, assistant practice manager and office supervisor provide managerial oversight.
The reception at the surgery is open between 8am and 6.30pm Monday to Friday. Appointments are available between 8.30am and 6.30pm Monday and Friday, and between 8.30am and 4.30pm, with additional on call GPs in place on Tuesday, Wednesday and Thursday. The practice offers a range of appointment types including book on the day, face to face appointments, telephone and video consultations and advance appointments.
Extended access is provided locally through federation and PCN working where late evening and weekend appointments are available. Out of hours services are provided by Local Care Direct.
Out-of-hours treatment can be accessed by calling the surgery telephone number or contacting the NHS 111 service.