We carried out a review of the data available to us about Arielle's Care Ltd on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Arielle's Care Ltd, you can give feedback on this service.
Arielle Care Ltd is a domiciliary care provider. It currently provides personal care to adults and older people in their own homes. At the time of our inspection the service supported 29 people.
People’s experience of using this service and what we found
Arielle Care Ltd provided person-centred care and this was reflected in all the feedback we received about the service. Families told us, “The care is very good, I would definitely recommend them to anybody”, “Arielle’s are brilliant, open, caring and honest” and “As far as I am concerned, I would give them 10/10 no 11/10.”
People, their relatives and staff told us Arielle Care Ltd delivered a safe service. Staff understood how to safeguard people and when to raise concerns. People received their medicines safely and staff followed infection prevention and control guidance to minimise risks related to the spread of infection.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Quality assurance systems were in place to monitor the safety and quality of care provided. The service was relatively new and the registered manager was developing these systems further to ensure the service continued to learn and develop.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 27 September 2021 and this is the first inspection.
Why we inspected
We undertook this inspection as part of a random selection of services which have had a recent Direct Monitoring Approach (DMA) assessment where no further action was needed to seek assurance about this decision and to identify learning about the DMA process.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.