The John Munroe Hospital is an independent mental health hospital providing care and treatment for up 55 people. Most people are detained under the Mental Health Act 1983, others were not and were informal patients, free to leave if they wished.
We spoke with eight people using the service in private. They all had positive comments to make about the hospital and the staff supporting them. They talked about the recent Silver Jubilee weekend and were keen to tell us how they had enjoyed the preparations, parties and barbecue that had been arranged with their involvement.
People had made comments in a weekly information sheet about the event, one said: "I went for long walks every day this week. I found the walks very nice and they've got easier. I did the quiz this morning and I won. I had my hair done in two French plaits and bobble to hold them in place. I like having my hair done like this. We had a Jubilee party and barbecue I had beef burger, chicken and a cup of lager. I even wore a Untion Jack party hat. I had a lovely time and thought the decorations were really nice."
One person said to us "Although I am detained under Section 3 I have come to realise that you can be happy here. The staff are good and I can't complain about the place."
There was a new and enthusiastic management team and many improvements are being made at the hospital to improve patient experience and quality of life for people.
Some improvements were needed in the area of safeguarding reporting and clarity for people to ensure they were fully aware of their detained status and when it ended.