7 October 2013
During a routine inspection
People told us they were involved in making choices about their care and treatment, and we observed staff responding to and respecting people's choices.
We saw that staff received appropriate training to enable them to meet people's individual needs and provide compassionate care in a responsive and timely manner.
People told us they received their medicines as prescribed, and we saw that only suitably qualified and trained staff supported people to take their medicines.
We saw that people's care was assessed and planned for, but people's care records did not always demonstrate that people's health and medication needs were met as planned for.