ADHD Care Ltd

We inspected ADHD Care Ltd. The service is a community adult, child and adolescent mental health service. It is privately funded and primarily offers assessment and treatment for attention deficit hyperactivity disorder (ADHD) and autistic spectrum disorder (ASD).

We rated this service as good because:

• The service provided safe care and treatment. The premises where clients were seen was clean, well-maintained and fit for purpose. The premises could only be accessed by using an intercom and a member of staff let clients in. Staff followed good practice with respect to safeguarding.
• Staff conducted comprehensive assessments in collaboration with families and carers where required. They provided treatment that was informed by best-practice guidance and suitable to the needs of the adults, children and young people.
• The team included specialists required to meet the needs of clients. Where a specialist was not part of the team, staff were able to refer or signpost to other services to ensure people received holistic care and treatment.
• Staff treated all people with compassion and kindness and understood the individual needs of clients. They actively involved clients, families and carers where appropriate in care decisions.
• The service was easy to access. Staff assessed and treated clients in a timely manner and they did not wait too long to start treatment. The criteria for referral to the service did not exclude people who would have benefitted from care.

However:

• Staff did not routinely complete training in the Mental Capacity Act or learning disability.
• Staff did not always have access to clinical supervision that would support their professional development.
• The service did not have a lone-working procedure in place.