Barons Park Care

Updated 14 April 2022

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

Inspection team

The inspection was carried out by one inspector, a nurse and an Expert by Experience. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.

Service and service type

Barons Park Care is a ‘care home’. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. Barons Park Care is a care home with nursing care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Registered Manager

This service is required to have a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided. At the time of our inspection there was a registered manager in post.

Notice of inspection

This inspection was unannounced.

What we did before inspection

We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority and professionals who work with the service. We used the information the provider sent us in the provider information return (PIR). This is information providers are required to send us annually with key information about their service, what they do well, and improvements they plan to make. We used all this information to plan our inspection.

During the inspection

We spoke with three people who used the service and six relatives about their experience of the care provided. We spoke with six staff including three care workers, a nurse and the registered and regional managers.

Updated 14 April 2022

About the service

Barons Park Care provides nursing and accommodation for up to 46 younger and older people with complex, challenging and advanced forms of dementia and significant mental health care needs. At the time of our inspection there were 44 people living at the service.

People’s experience of using this service and what we found

Every person and relative told us the service provided safe, compassionate and dignified care. One person said, “I am well looked after, and the staff are really nice. A relative said, “[Name] is so happy at Barons Park Care; it’s worth its weight in gold and the staff are so good.”

The service was warm and welcoming, people had formed positive relationships with staff who in turn provided personalised and dignified care.

People and relatives told us there were enough staff to meet their needs. Robust contingency plans were in place for any unplanned absences. Records showed staff were recruited safely.

Risks to people’s health had been identified. These were monitored and managed and reviewed on an ongoing basis to track any change in their needs.

The service was well-led with an open and transparent ethos. The service was also well supported by the provider.

People, relatives and staff were complimentary of how the service was managed and were confident that if they had any concern they would be listened to and action taken.

People’s medicines were managed safely, and Infection Prevention and Control Measures were robust.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 21 March 2018).

Why we inspected

We carried out an unannounced focus inspection. The inspection was prompted following a review of the information we held about this service.

For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating. The overall rating for the service has remained good. This is based on the findings at this inspection.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Barons Park Care on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.