26 November 2018
During a routine inspection
Our last inspection took place in June 2016 when the service was rated good. At this inspection we found that the service continued to meet the characteristics of a good service in all the key questions.
The provider had systems in place to safeguard people from abuse. Staff knew what action to take if they suspected abuse. Risks associated with people’s care were identified and managed appropriately and in a manner which did not unnecessarily restrict their freedoms. Accidents and incidents were monitored to identify and address any patterns or trends.
People were supported by sufficient numbers of staff who were knowledgeable about their needs and knew how to support them. Staff received appropriate training and support.
The registered provider had systems in place to ensure people received their medicine as prescribed. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
People were supported to maintain a balanced diet which met their needs and took account of their preferences. People had access to healthcare professionals as required.
We observed staff interacting with people and found they were kind and caring. Staff knew people well and responded to their needs in an understanding way. Through our observations and by looking at care and support plans, we found that people received personalised care which was responsive to their needs.
The provider had a complaints procedure in place and people were given opportunities to raise concerns.
The provider completed audits to ensure the service was running in line with their policies and procedures. People and their relatives were asked for feedback about the service and were kept up dated about any changes.
Further information is in the detailed findings below.
Rating at last inspection:
Good (Report published 4 August 2016)
About the service:
Gardens Lane is a 12-bedded home providing care and support to adults with learning disabilities. It consists of two bungalows within their own grounds, and is in the Conisbrough area of Doncaster. At the time of our inspection there were eight people using the service.
The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.
Why we inspected:
This was a planned comprehensive inspection based on the rating at the last inspection.