Archived: Cranworth Close

Updated 15 January 2016

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 4 and 7 December 2015 and was announced on the first day. The inspection was undertaken by an adult social care inspector.

Prior to the inspection visit we gathered information from a number of sources. We looked at the information received about the service, from notifications sent to the Care Quality Commission by the registered manager. We also spoke with the local authority, commissioners and safeguarding teams.

As part of this inspection we spent some time with people who used the service talking with them and observing support, this helped us understand the experience of people who used the service. We looked at documents and records that related to people’s care, including two people’s support plans. We spoke with three people who used the service and two people’s relatives.

During our inspection we spoke with four care staff, two nurses and the registered manager. We also looked at records relating to staff, medicines management and the management of the service.

Updated 15 January 2016

This inspection took place on 4 and 7 December 2015 and was announced on the first day. The home was previously inspected in October 2013 and the service was meeting the regulations we looked at.

Cranworth Close is a care home for people with learning disabilities. It had been a care home accommodating up to 24 people. However, people were gradually moving to supported living and at the time of our inspection there were six people living at the service. The service is situated in Rotherham close to local amenities. It provided nursing and residential care, and at the time of our visit consisted of one house and a central administrative and facilities building. Staff within the service were provided by Rotherham, Doncaster and South Humber NHS Foundation Trust.

The home had a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons.’ Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People who used the service and their relatives we spoke with told us the service provided good care and support. They told us they felt safe, the staff were caring, considerate and respected their choices and decisions.

Medicines were stored safely and procedures were in place to ensure medicines were administered safely.

We found the service to be meeting the requirements of the Mental Capacity Act 2005 and Deprivation of Liberty Safeguards (DoLS). The staff we spoke with had a good understanding and knowledge of this and people who used the service had been assessed to determine if an application was required.

People were involved in menu planning, shopping and meal preparation. We saw people were able to choose what they wanted to eat and there was no set times. There was plenty of choice and snacks available. People had access to drinks as they wanted them.

Staff respected people’s privacy and dignity and spoke to people with understanding, warmth and respect. There was a friendly, homely atmosphere and staff supported people in a kind and caring way that took account of their individual needs and preferences.

People’s needs had been identified, and from our observations, we found people’s needs were met by staff who knew them well. Care records we saw detailed people’s needs and were regularly reviewed.

Recruitment practices ensured that the staff employed were suitable to work with people. Staff received training and support to deliver a good quality of care to people and a training programme was in place to address identified training needs.

There were systems in place for monitoring quality, which were effective. Where improvements were needed, these were addressed and followed up to ensure continuous improvement.

The registered manager was aware of how to respond to complaints. Information on how to report complaints was clearly displayed in the service.