Salthouse Road

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

People’s health, care, and communication needs were assessed. People’s relatives and representatives were involved in decisions when appropriate and people’s consent to their care was sought.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

People’s needs were assessed and regularly reviewed for any changes. People and their representatives had been involved in the care planning process. Person-centred information was available to guide staff about how to support people in line with their views and wishes and health needs. Recognised tools were used in the monitoring and support of people.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

Records of consent were in place and records supported that the relevant people had been consulted in decisions about people’s care.

People’s relatives and representatives confirmed they were involved in decisions about people’s care. Advocates were involved in supporting people to make decisions about their care.

Staff understood the importance of seeking consent from the people they cared for. The role of advocacy services was understood.