About the service Roundhay Wood Apartments is a care home registered to support up to 7 people with a learning disabilities and autistic people. At the time of the inspection, 7 people were using the service.
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted.
Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. The registered manager and staff were working in line with these principles including choice, promotion of independence and inclusion.
People’s experience of using this service and what we found
Right Support
Staff protected and respected people’s privacy and dignity. Staff understood and responded to people’s individual needs. Staff understood how to protect people from poor care and abuse, and the service worked well with other agencies to do so. The service had enough appropriately skilled staff to meet people’s needs and keep them safe. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care
People received care and support from a team of staff who were dedicated, passionate and committed to their roles. Staff were caring and sought to ensure people were treated in a dignified and respectful way.
Staff understood people’s cultural needs and provided culturally appropriate care. Staff engaged with people in a respectful and compassionate manner.
Right culture
Leadership and management of the service was effective. The registered manager led by example, creating, and embedding a culture where people felt valued, and their individual contributions recognised. Staff and managers ensured the service was safe by assessing risks to people. Safe recruitment practices were followed. Staff knew and understood people well and had received the appropriate training to meet people’s needs.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Why we inspected
This service was registered with us on 8th October 2021, and this is the first inspection.
We undertook this inspection to assess that the service is applying the principles of Right support right care right culture.
Follow up
We will return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.