23 June 2011
During a routine inspection
' The staff are very nice and friendly'
'They look after me and I feel safe'
'I love the food ' I help to make it ' it's really good and plenty of it '.
People who use the service confirmed that they were given opportunities to comment on and influence the service provided. People said :
' I go to the meetings and they write down exactly what I say and what I want to do '
'The staff listen to what I have to say and to my ideas'