12 September 2012
During a routine inspection
Although people who received care and support from Lifestyles Support told us they were happy and we saw they were well supported, we found that failures to manage medicines correctly may put both them and others, such as staff and visitors, at risk. In addition to this we found that people were not always guaranteed safe and appropriate care and treatment because the provider failed to assess and monitor the quality of the service provided and maintain accurate records.