15 May 2023
During an inspection looking at part of the service
The Cedars Nursing Home is a purpose-built care home registered to provide personal and nursing care for to up to 31 people. The home is situated in the town of Shaftesbury, Dorset. At the time of our inspection there were 27 people using the service.
People’s experience of using this service and what we found.
The Cedars Nursing Home was a safe service. Policies and procedures in place ensured the home operated consistently and people told us they felt happy and secure. There were enough staff on duty who had been recruited through a robust process. Staff received a thorough induction to the home, and this included agency and bank staff. Clinical skills and processes were under continual review. Staff understood their responsibilities to safeguard people from harm and abuse and processes showed the correct processes had been followed to highlight concerns.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People received their medicines as prescribed and people’s more complex nursing needs were managed well, such as, wound care and long-term medical conditions. The home had good working relationships and clear channels of referral to a variety of health and social care professionals.
Risks to people’s health and wellbeing were assessed thoroughly and clear instructions meant staff were working in safe ways. People were protected from avoidable infections as the home was clean and staff had good hygiene practices. Accidents and incidents were recorded and used to identify lessons learned, these were shared with the staff team.
Governance and leadership was strong within the home. Continual monitoring and improvement through audits took place to ensure the home operated effectively and people were safe. Staff were proud to work at The Cedars Nursing Home and were positive about the management of the home. People told us they felt part of the home, their views mattered, and regular surveys ensured changes were implemented.
The registered manager understood their statutory requirements and all notifications had been made to CQC as required by law. The registered manager told us to work in an open and transparent way was important to them.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 19 July 2019).
Why we inspected
This inspection was prompted by a review of the information we held about this service. As a result we undertook a focused inspection to review the key questions of safe and well-led only.
For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.
The overall rating for the service has remained at good based on the findings of this inspection.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.