Bradley Resource Centre

Updated 22 January 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.

This inspection took place on 25 November 2020 and was announced.

Updated 22 January 2021

About the service

Bradley Resource Centre is a residential care home registered to provide personal care to up to 23 people. 14 people were residing at the service at the time of the inspection. The service provides short stay reablement services and accommodation in one adapted building. The care home accommodates people across two separate units, each of which has separate adapted facilities. At the time of the inspection, all people were accommodated in one unit only. People generally live at the centre for a period of up to three weeks with some longer stays where needed.

People’s experience of using this service and what we found

People gave us mixed feedback regarding activities available at the care home. Some people told us there were not enough activities to do but others told us they were focused on the rehabilitation programme so they did not wish to engage in activities.

People felt safe. Systems were in place to protect people from abuse and staff understood them. Processes were in place to ensure staff were recruited safely. Risk was managed and reviewed to ensure people were kept safe.

People’s needs and choices were assessed and promoted effectively. Staff had the skills and knowledge to deliver effective care. Staff worked well together and with healthcare professionals to effectively meet people’s needs and promote positive outcomes.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People were supported by kind and caring staff. People were supported to be involved in making decisions about their care for themselves and staff listened to them. People were supported by staff who encouraged them to become more independent and supported them to work towards their rehabilitation goals.

People were supported by staff who understood their preferences and individual communication needs. People’s concerns and complaints were listened to, investigated and responded to appropriately.

Robust audit systems were in place to check the quality of the service. People and staff were encouraged to engage to improve the service. People and staff found the manager to be open and approachable.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was Good (published 6 December 2016).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.