Stibbs House

Updated 8 July 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.

As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

The inspection was undertaken by two inspectors.

Stibbs House is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Notice of inspection

This inspection was unannounced.

What we did before the inspection

Due to technical problems, the provider was not able to complete a Provider Information Return. This is information we require providers to send us to give some key information about the service, what the service does well and improvements they plan to make. We took this into account when we inspected the service and made the judgements in this report.

We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority and professionals who work with the service. inspections. We used all of this information to plan our inspection.

During the inspection

We met three people who were staying at the service and spoke by telephone with five relatives about their experience of the care provided.

We spoke with five members of staff including the registered manager, and support workers.

We reviewed a range of records. This included two people’s care records and multiple medication records. We looked at two staff files in relation to recruitment and staff supervision. A variety of records relating to the management of the service, including policies and procedures were reviewed.

Updated 8 July 2021

About the service

Stibbs House is a registered as a residential care home providing personal and support for up to 10 people with a learning disability. At the time of the inspection six people were staying at the service. Stibbs House has been purpose-built to provide short break care, with emergency beds available for those in the Bristol and South Gloucestershire area.

Stibbs House can accommodate up to 10 people in one building, across three separate wings, each of which has separate adapted facilities.

People’s experience of using this service and what we found

People were kept safe by a range of systems, training and guidance to support how the staff assisted them with their needs. Medicines were managed safely, and health and safety audits were in place to monitor health and safety.

People were protected as much as possible from the risks around Covid 19. There were regular checks in place for staff, people and visitors.

We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.

This service was able to demonstrate how they were meeting some of the underpinning principles of Right support, right care, right culture.

Right support:

We found that the model of care was based on promoting choice, control and independence. One person told us they were about to move to more independent living and they were happy about this.

Right care:

We found care was person-centred and promoted people’s dignity, privacy and human rights. Staff spoke to each person in a very respectful engaging way. Staff also talked at length about the unique needs of the people who had been staying at the service.

Right culture:

We found the values, attitudes and behaviours of leaders and staff helped ensure people were living positive and empowered lives. Staff talked with real commitment about their role in ensuring they promoted and encouraged independence with everyone they supported.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection Requires Improvement (2019)

At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected

This inspection was carried out to follow up on action we told the provider to take at the last inspection.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Stibbs House on our website at www.cqc.org.uk.